How DANA and QRIS Records Are Handled
Our Privacy Policy separates account details from transaction records so we can explain each use clearly. When you open an account, we may collect your phone number, verification result, login activity and device details needed to keep the session connected. A DANA, OVO, GoPay or QRIS
-
1
transaction can create a reference, amount, timestamp and status record; bank transfer or virtual account activity may include the receiving rail and reconciliation result. We use these records to confirm wallet status, investigate a receipt mismatch and answer account questions. We retain records only for operational,
-
2
security or legal needs, then remove or anonymise them when the applicable period ends. Access and eligibility depends on local law, and where local law permits, you can contact us about a copy, correction or deletion request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.